Health Dashboard - Tiles - Performance Issue - Security tiles are not showing the data
Purpose
This page helps you to resolve the issue in Health dashboard where security tiles are not loading the data.
Applicable Platform or
| Platform or | Yes/No |
|---|---|
| 8.3 | ✅ |
| 8.2 | ❌ |
Action Plan
If you observe that security related tiles are not loading in health dashboard then please check the below points.
- This issue occurs when you use the dashboard war from AIP installation.To resolve this you need to use the war files from Dashboard Package.Latest version is recommended.
- If the problem still persist then report your problem to CAST Technical Support and provide the below Relevant input to CAST Technical Support.
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following optionsExport CAST Bases with Central base, Measurement Base and CAST HD/AED Folder.
- Screenshot showing the problem.
Ticket # 22153