Health Dashboard - Run Consolidation - GUI - Error - Failed to consolidate DSS_SNAPSHOTS for Snapshot ID X

Purpose (problem description)

This Page provides assistance when we get the message ‘Failed to consolidate DSS_SNAPSHOTS for Snapshot ID X’ like in the following log section while running the consolidation for the Application Analytics Dashboard (HD)

Options saved!
Consolidate -url jdbc:postgresql://:2280/postgres -schema <schema_name> -password ******* -remote_url jdbc:postgresql://:2280/postgres -remote_schema <schema_name> -remote_password *******
New Site registered .operator (remoteID: 309100840 consolidatedID: 309100840)
Found snapshot ID: 1
Failed to consolidate DSS_SNAPSHOTS for Snapshot ID: -5Found snapshot ID: 6
Failed to consolidate DSS_SNAPSHOTS for Snapshot ID: -6Technology Deleted, ID: 18

For further information on the consolidation action, the following documentation page can be accessed: CAST Dashboard Package - Using the GUI and CLI tools for Health Dashboard

Observed in CAST Version, CAST Extension Version, CAST Component Version

ReleaseYes/No
8.2✅
8.3✅

Observed in RDBMS

RDBMSYes/No
Oracle Server❌
Microsoft SQL Server❌
CSS3✅
CSS2✅

Step by Step Scenario

  1. Analyze code and perform a snapshot
  2. Use HD for consolidation

Action Plan

Perform the below actions

  1. This problem is generally the result of using the improper version of CAST AIP with HD.

    For Example: If your measurement base is in CAST version 8.1.0 and central base is in CAST version 8.3.3 then you should open the HD from 8.1.0 Cast AIP installation folder. If you use the HD from 8.3.3 CAST AIP then you will end up with the above error.

    1. To resolve, when the measurement database and central database versions are different then make sure to open consolidation from the same version of CAST AIP as the measurement database. The versions of the database can be confirmed in Server Manager. See this documentation for more details: SRV - Server Browser

  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant input

 

Notes/comments

Ticket # 17193

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