Engineering Dashboard - Views - Performance Issue

Purpose

This page helps to troubleshoot issues when there is a delay on loading of any view or the view keeps loading.

Observed in CAST AIP

Release	Yes/No
8.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
CSS	✅

Action Plan

Optimize the central database depending on your RDBMS server
- For CSS - CSS Tools - Optimize - Updating the statistics - using Cssoptimize exe on a schema
If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, **Export Computer Environment,**Export CAST Bases with Management Base, Knowledge Base, Central base and CAST AAD/AED Folder.
Screenshot of the AED showing the problem

Notes/comments

Related Pages