Engineering Dashboard - Objects - Missing Objects

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page helps to troubleshoot issues when objects are missing on ED

Observed in CAST AIP

Release	Yes/No
8.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
CSS	✅

Action Plan

Check if the object is present in the Central Database by executing the below query -

select * from dss_object_info doi join dss_objects dos on doi.object_id = dos.object_id where doi.snapshot_id = <snapshot_id> and dos.object_full_name = ‘<object_full_name>’


 1. If the query does not return any row then the object is not present on the Central Database. Follow the user guide - [CAST Engineering Dashboard - Object - Missing objects](/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/cast-engineering-dashboard-component-ced/cast-engineering-dashboard-object/cast-engineering-dashboard-object-missing-objects/) to solve the problem.
 2. If the query returns rows then the object is present on the Central Database but not displayed on ED due to display issue, report your problem to [CAST Technical Support](https://help.castsoftware.com/hc/en-us/requests/new) and provide the [Relevant input](/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/engineering-dashboard-component-ed/engineering-dashboard-objects/):
2. If the problem you are facing does not match any case listed in this page, report your problem to [CAST Technical Support](https://help.castsoftware.com/hc/en-us/requests/new) and provide the [Relevant input](/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/engineering-dashboard-component-ed/engineering-dashboard-objects/):

**For CAST Technical Support Only** - [Engineering Dashboard - ED - Information - How to reproduce ED issues](/export-v2/tg/information-guides/information-guides-by-cast-aip-component/engineering-dashboard-ed/engineering-dashboard-ed-information-how-to-reproduce-ed-issues/)

**Notes/comments**

**Related Pages**

Engineering Dashboard - Objects on Documentation - V2

Engineering Dashboard - Objects - Missing Objects