Engineering Dashboard - Application

Purpose

This page helps to troubleshoot issues with Application. Application is displayed in the following views

• Application landing or “home” page
• Transaction Investigation view
• Application Investigation view
• Quality Investigation view
• Action Plan View

Observed in CAST AIP

Observed on RDBMS

Action Plan

1. If you are using the embedded dashboard and have been deleting snapshots and have issues with the list of applications coming up, then please do the steps below to resolve.  R&D is currently investigating this to be fixed in a later version of the embedded dashboard:

   1. Remove the applications with no snapshots manually from the domains.properties file.

      1. To check this you can run the query below on the associated central database and see if there are any results

         1. select * from dss_snapshots
            

   2. Restart Dashboard service.

2. Select the section you are interested in.
3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

• CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, **Export Computer Environment,**Export CAST Bases with Management Base, Knowledge Base, Central base and CAST HD/ED Folder.
• Screenshot of AED showing the problem

Notes/comments

Related Pages

Specify pages indirectly related to this topic.(eg:side- effects)