Delivery Manager Tool - Extraction - Fatal Error - CVS - Access is denied
Description
When trying to use the Delivery Manager Tool (DMT) extension for CVS, the following error like the one below is encountered in the extraction log indicating an access issue:
org.netbeans.lib.cvsclient.response.ResponseException:Q:\data{55cac91b-829b-4915-a61e-081dc87b81f6}{c13e98d1-edb2-4380-993b-fe45be2b5978}{b8780811-4609-4f50-a95e-9da3d8d979ec}\tmp\volatile\content\1<application path>\CVS\cvsPostConversion941791585429669057tmp (Access is denied)
For more information on finding and opening the extraction logs, please see the page: CAST Management Studio - Information - How to find logs
Observed in CAST AIP
| Release | Yes/No |
|---|---|
| 8.2.x | ✅ |
| 8.1.x | ✅ |
| 8.0.x | ✅ |
| 7.3.x | ✅ |
Observed on RDBMS
| RDBMS | Yes/No |
|---|---|
| Oracle Server | ✅ |
| Microsoft SQL Server | ✅ |
| CSS2 | ✅ |
Step by Step Scenario
Below is the step-by-step scenario leading to the problem:
- Try to extract from DMT using the CVS DMT extension.
Impact of the Problem
The impact of the problem on the analysis or the dashboard is:
- No data is extracted that can be analyzed.
Action Plan
To fix the problem, proceed as follows:
- Verify that there are no missing folders in the CVS repository that can cause problems with CAST extracting the files. Extracting the same CVS repository outside of CAST with CVS tools can verify if the extraction should succeed.
- Verify that there is sufficient disk space for extraction of the CVS repository in the CAST DMT folders.
Notes/comments
Ticket # 6756
Related Pages