CMS Snapshot Analysis - Synchronize services
*Purpose
This page is a guide to troubleshoot the problems you may encounter while using Synchronize Services under CMS Snapshot/Analysis
Synchronize Services is a component of CAST AIP that will help you to update the Analysis service and Dashboard service if any changes are made in the CAST MS.
This is done so that the associated services are updated with our new content.
For more information, refer to:
- Official 8.3 Documentation - Run and validate the analysis
- CAST-MS help->How to -> Regular Audience ->Run Analysis only,Generate Snapshot
- Information Guides> CMS Snapshot Analysis
- Error Free Logs - CMS Snapshot Analysis - Synchronize Services - Error Free Logs - CAST AIP 83
*Observed in CAST AIP
| Release | Yes/No |
|---|---|
| 8.3.x | ✅ |
| 8.2.x | ✅ |
| 8.1.x | ✅ |
| 8.0.x | ✅ |
| 7.3.x | ✅ |
| 7.2.x | ✅ |
| 7.0.x | ✅ |
*Observed on RDBMS
| RDBMS | Yes/No |
|---|---|
| Oracle Server | ✅ |
| Microsoft SQL Server | ✅ |
| CSS3 | ✅ |
| CSS2 | ✅ |
| CSS1 | ✅ |
Action Plan
- Select the section you are interested in:
- If you do not find the information you are looking for or solution for your problem, in this page, contact CAST Technical Support and provide the below relevant input.
Relevant Input
- Sherlock (CAST Support Tool (CST) - alias Sherlock) : Option to select : Export CAST Database, Export log files, Export Configuration files.
- Relevant screenshots of the issue
Notes/comments
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