CMS Snapshot Analysis - Synchronize Assessment Model - Fatal Error

*Purpose

This page will help you solve fatal error that may occur during the Synchronize Assessment Model.

*Observed in CAST AIP

ReleaseYes/No
8.3.x✅
8.2.x✅
8.1.x✅
8.0.x✅
7.3.x✅
7.2.x✅
7.0.x❌

*Observed on RDBMS

RDBMSYes/No
Oracle Server✅
Microsoft SQL Server✅
CSS3✅
CSS2✅
CSS1❌

Action Plan

  1. In the CAST-MS log file file check if the issue is due to an SQL Error:
    1. Identify the SQL error as below screenshot:
      1. Identify the type of error.
        In the above example, the error is duplicate key value violates unique constraint “”
      2. Identify the tables that are involved.
        In the above example, the table involved in .DSS_METRIC_VALUE_TYPES
    2. Navigate in the below pages:
  2. If the above points do not help you, contact CAST Technical Support and provide the below relevant input in order to reproduce the issue

Relevant Input

Notes/comments

Related Pages

CMS Snapshot Analysis - Synchronize Assessment Model - Fatal Error - duplicate key value violates unique contraint dss_me_val_typ_pk