CMS Snapshot Analysis - Run CSV Generation - Performance Issue - CSV Generation Job runs infinitely

Description

When snapshot is run, Run CSV task gets stuck.

Figure 1

The log of Run CSV Generation task also gets stuck as shown below:

Figure 2

Observed in CAST AIP

ReleaseYes/No
8.3.x
8.2.x
8.1.x
8.0.x✅ x < 1
7.3.x

Observed on RDBMS

RDBMSYes/No
Oracle Server
Microsoft SQL Server
CSS3
CSS2

Step by Step Scenario

Below is the step-by-step scenario leading to the problem:

  1. Take a snapshot of the application

Impact of the Problem

The impact of the problem on the analysis or the dashboard is: Snapshot hangs at Run CSV step

Action Plan

Launch manually sub procedure - INT_CSV_CONTAINER in a sql session.You can see that the procedure will get stuck while executing.

The issue is due to a bug fixed in 8.0.1 for the procedure INT_CSV_CONTAINER. 
Any applications on 8.0.0 which have this similar issue should update this procedure on the local database for it to work properly 

Attached is the procedure which should be run on local base INT_CSV_CONTAINER.sql

  1. Run the procedure on a sql session.
  2. Run CSV job again.

Impact of the Solution

Impact of the solution on the analysis or the dashboard is: CSV Job will run successfully.

Notes/comments

Ticket # 5355

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