CMS Snapshot Analysis - Run Analyzer - Fatal Error - JEE with Core CAST AIP

*Purpose

This page will guide you to troubleshoot the problems you may face while running the analysis.

With CAST 8.3, JEE technologies are covered by the JEE extension and not the Core CAST AIP.  More information on this extension can be seen in the documentation here:  JEE Analyzer

*Observed in CAST AIP

ReleaseYes/No
8.3.x
8.2.x
8.1.x
8.0.x
7.3.x
7.2.x
7.0.x

*Observed on RDBMS

RDBMSYes/No
Oracle Server
Microsoft SQL Server
CSS3
CSS2
CSS1

Action Plan

  1. Select the section you are interested in:
  2. If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input.

Relevant input

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : This will provide us the logs and the bases to understand the environment and the information about the problem.
  2. Source Code : Required to reproduce the problem on our side to investigate further.
  3. Explanation about the problem and supporting screenshots

Notes/comments

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