CMS Snapshot Analysis - Create Snapshot Definition - Fatal Error

*Purpose

This page will help you to troubleshoot the problems you may face while running the Run Path Builder step.

Any problem you may face, that will generate a fatal error, while running the Path Builder will be specifically dealt in this space.

For more information, refer to:

*Observed in CAST AIP

ReleaseYes/No
8.3.x
8.2.x
8.1.x
8.0.x
7.3.x

*Observed on RDBMS

RDBMSYes/No
Oracle Server
Microsoft SQL Server
CSS3
CSS2

Action Plan

  1. Select the section you are interested in:
  2. If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input.
Relevant input
  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : This will provide us the logs and the bases to understand the environment and the information about the problem.
  2. Source Code : Required to reproduce the problem on our side to investigate further.
    Explanation about the problem and supporting screenshots

Notes/comments

Related Pages