CMS Snapshot Analysis - Compute Snapshot - Fatal Error on Documentation - V2

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Connection has been closed

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page will provide you explanation and solution about this Fatal Error message that appears in the CAST MS log file :

ERR: 2017-01-24 10:49:14: This connection has been closed.
 com.castsoftware.java.ExternalException:This connection has been closed.
 com.castsoftware.connection.JdbcConnection.throwException(JdbcConnection.java:1156)
 com.castsoftware.connection.JdbcConnection.prepareCall(JdbcConnection.java:947)
...
 java.lang.Thread.run(Thread.java:744)
 Connection Error: { call <Local_DB>.DSS_UNLOCK (?) }
 com.castsoftware.java.InternalException:Connection Error: { call <Local_DB>.DSS_UNLOCK (?) }
 org.postgresql.jdbc2.AbstractJdbc2Connection.checkClosed(AbstractJdbc2Connection.java:822)
 org.postgresql.jdbc3.AbstractJdbc3Connection.prepareCall(AbstractJdbc3Connection.java:316)
 org.postgresql.jdbc2.AbstractJdbc2Connection.prepareCall(AbstractJdbc2Connection.java:308)
 ...
 com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:82)
 com.castsoftware.java.treatment.Task.run(Task.java:275)
 com.castsoftware.java.treatment.TaskExecutor$TaskMainThread.run(TaskExecutor.java:135)
 java.lang.Thread.run(Thread.java:744)

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - deadlock detected

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page will help you with a solution, if your snapshot/consolidation is failing and the below mentioned errors on table, are found in the Cast-MSx.log.txt file.

ERROR: deadlock detected
Détail : Process 24832 waits for AccessExclusiveLock on relation 24088 of database 12002; blocked by process 10660.
Process 10660 waits for AccessShareLock on relation 24099 of database 12002; blocked by process 24832.
Indice : See server log for query details.
Où : SQL statement "truncate table <Table name>"
PL/pgSQL function <function name>(integer) line 9 at SQL statement
org.postgresql.util.PSQLException:ERROR: deadlock detected

As we can see in the logs, a deadlock has been encountered on the database which has forced the snapshot to fail.
A deadlock is created when two applications are each locking the data needed by the other, resulting in a situation when neither application can continue execution.

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - DssRun call FAILED

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page handle the fatal error DssRun call FAILED. This error is observed in CastMS Log File as shown below:

ERR: 2018-01-31 13:31:23: Child task on exception
 com.castsoftware.java.treatment.ChildTaskException:Child task on exception
 com.castsoftware.java.treatment.Task.run(Task.java:396)
 com.castsoftware.java.treatment.Task.runChildren(Task.java:582)
 com.castsoftware.pmc.actions.snapshot.SnapshotGenerator.documentExecute(SnapshotGenerator.java:128)
 com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:86)
 com.castsoftware.java.treatment.Task.run(Task.java:377)
 com.castsoftware.java.treatment.Task.runChildren(Task.java:582)
 com.castsoftware.mda.impl.MemoryAction.execute(MemoryAction.java:272)
 com.castsoftware.mda.impl.MemoryAction.topExecute(MemoryAction.java:265)
 com.castsoftware.mda.transactions.SectionAction.runInternal(SectionAction.java:44)
 com.castsoftware.mda.transactions.Section.runInTransaction(Section.java:192)
 com.castsoftware.mda.transactions.Section.run(Section.java:137)
 com.castsoftware.mda.transactions.Section.runHeadless(Section.java:308)
 com.castsoftware.mda.run.ConfigurationManager.runVerb(ConfigurationManager.java:567)
 com.castsoftware.mda.run.ConfiguredApplication.onTreatment(ConfiguredApplication.java:393)
 com.castsoftware.pmc.run.PMCConfiguredApplication.onTreatment(PMCConfiguredApplication.java:467)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.onTreatment(CLIPMCConfiguredApplication.java:181)
 com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:244)
 com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:1)
 com.castsoftware.util.logger.Logging.execute(Logging.java:500)
 com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:389)
 com.castsoftware.mda.run.ConfiguredApplication.run(ConfiguredApplication.java:233)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.executeInLogContext(CLIPMCConfiguredApplication.java:107)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:73)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:1)
 com.castsoftware.util.logger.Logging.execute(Logging.java:500)
 com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:389)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.execute(CLIPMCConfiguredApplication.java:67)
 com.castsoftware.pmc.CLI.main(CLI.java:24)
 sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 java.lang.reflect.Method.invoke(Method.java:606)
 com.castsoftware.bootstrap.JarBootstrap.executeMain(JarBootstrap.java:529)
 com.castsoftware.bootstrap.JarBootstrap.main(JarBootstrap.java:755)
 DssRun call FAILED
 com.castsoftware.java.InternalException:DssRun call FAILED
 com.castsoftware.dssengine.Operation.executeOperation(Operation.java:585)
 com.castsoftware.dssengine.LocalSite.computeLocalSnapshot(LocalSite.java:833)
 com.castsoftware.dssengine.Engine.computeSnapshot(Engine.java:586)
 com.castsoftware.pmc.dashboard.dssengine.RunDSSEngine.documentExecute(RunDSSEngine.java:211)
 com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:86)
 com.castsoftware.java.treatment.Task.run(Task.java:377)
 com.castsoftware.java.treatment.Task.runChildren(Task.java:582)
 com.castsoftware.pmc.actions.snapshot.SnapshotGenerator.documentExecute(SnapshotGenerator.java:128)
 com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:86)
 com.castsoftware.java.treatment.Task.run(Task.java:377)
 com.castsoftware.java.treatment.Task.runChildren(Task.java:582)
 com.castsoftware.mda.impl.MemoryAction.execute(MemoryAction.java:272)
 com.castsoftware.mda.impl.MemoryAction.topExecute(MemoryAction.java:265)
 com.castsoftware.mda.transactions.SectionAction.runInternal(SectionAction.java:44)
 com.castsoftware.mda.transactions.Section.runInTransaction(Section.java:192)
 com.castsoftware.mda.transactions.Section.run(Section.java:137)
 com.castsoftware.mda.transactions.Section.runHeadless(Section.java:308)
 com.castsoftware.mda.run.ConfigurationManager.runVerb(ConfigurationManager.java:567)
 com.castsoftware.mda.run.ConfiguredApplication.onTreatment(ConfiguredApplication.java:393)
 com.castsoftware.pmc.run.PMCConfiguredApplication.onTreatment(PMCConfiguredApplication.java:467)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.onTreatment(CLIPMCConfiguredApplication.java:181)
 com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:244)
 com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:1)
 com.castsoftware.util.logger.Logging.execute(Logging.java:500)
 com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:389)
 com.castsoftware.mda.run.ConfiguredApplication.run(ConfiguredApplication.java:233)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.executeInLogContext(CLIPMCConfiguredApplication.java:107)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:73)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:1)
 com.castsoftware.util.logger.Logging.execute(Logging.java:500)
 com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:389)
 com.castsoftware.pmc.run.CLIPMCConfiguredApplication.execute(CLIPMCConfiguredApplication.java:67)
 com.castsoftware.pmc.CLI.main(CLI.java:24)
 sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 java.lang.reflect.Method.invoke(Method.java:606)
 com.castsoftware.bootstrap.JarBootstrap.executeMain(JarBootstrap.java:529)
 com.castsoftware.bootstrap.JarBootstrap.main(JarBootstrap.java:755)
INF: 2018-01-31 13:31:23: Return value: 1000

Observed in CAST AIP

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Error while executing Procedure - function cast_logstart unknown does not exist

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page outlines the issue where snapshot fails at compute snapshot step with the below mentioned error:

ERROR: function cast_logstart(unknown) does not exist
Hint: No function matches the given name and argument types. You might need to add explicit type casts.

Where: PL/pgSQL function diag_dotnet_inherit_level(integer,integer,integer) line 9 at PERFORM
PL/pgSQL function diag_scope_netemem008(integer,integer,integer,integer) line 15 at assignment
org.postgresql.util.PSQLException:ERROR: function cast_logstart(unknown) does not exist

Observed in CAST Version

Release	Yes/No
<8.3.16	✅

Observed in RDBMS

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Error while executing procedure - function does not exist

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to resolve the snapshot issue where it is failing with the error in CAST-MS log -’ function updateobjectstatistics(information_schema.sql_identifier, integer) does not exist’

 ERROR: function updateobjectstatistics(information_schema.sql_identifier, integer) does not exist
      Hint: No function matches the given name and argument types. You might need to add explicit type casts.
      Where: PL/pgSQL function dss_gather_stats() line 10 at PERFORM
      org.postgresql.util.PSQLException:ERROR: function updateobjectstatistics(information_schema.sql_identifier, integer) does not exist

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Error while executing update - duplicate key value violates unique constraint dss_me_val_typ_pk

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to resolve the below snapshot issue where it fails with the error - “duplicate key value violates unique constraint dss_me_val_typ_pk”

In CAST-Ms log you can see below error:

Observed in CAST Version

Release	Yes/No
8.3	✅
8.2	✅

Observed in RDBMS

RDBMS	Yes/No
Oracle Server	❌
Microsoft SQL Server	❌
CSS3	✅
CSS2	✅

Step by Step scenario

Run Snapshot
Observe it is failed at compute snapshot step

Action Plan

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Error while loading transaction configuration center parameters

Mon, 01 Jan 0001 00:00:00 +0000

Description

While running the first snapshot after migration, it is failing with the error “Error while loading transaction configuration center parameters”

Observed in CAST AIP

Release	Yes/No
8.3.x	✅
8.2.x	✅
8.1.x	✅
8.0.x	✅
7.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
Oracle Server	✅
Microsoft SQL Server	✅
CSS3	✅
CSS2	✅

Step by Step Scenario

Below is the step-by-step scenario leading to the problem:

Package the source code and deliver
Accept the delivery and set it as current version
Run the analysis and snapshot.

Impact of the Problem

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Inconsistent Local Site

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page provides assistance for resolving the following error during the compute snapshot step.

Inconsistent local site: central contains objects which do not already exist on this local. This local site has certainly been reloaded from an old backup. Cannot compute snapshot.

This is also shown in the screenshot below:

Observed in CAST Version, CAST Extension Version, CAST Component Version

Release	Yes/No
8.3	✅
8.2	✅

Observed in RDBMS

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Invalid metric tree on local site

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page provides the possible reason for the error " Invalid metric tree on local site " in compute snapshot step and the snapshot crashes.

Figure 1

Sample Log file with the error

loading snapshot definition…
Found 1 applications on 1 local sites.
Info: multiple snapshot import and consolidation enabled.
Start exporting exception to local site <Local_base> using SQL transfer.
Start computing snapshot on local site <Local_base>
Error: invalid metric tree on local site <Local_base>. Found self dependencies on the following metrics:
61001, 7390, 7391

CMS Snapshot Analysis - Compute Snapshot - Fatal Error - Relation

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page provides an explanation and solution about the following Fatal Error message that may appear in the CAST MS log file.

ERROR: relation "work_objectsharingprevious" does not exist
Where: PL/pgSQL function apmaep_result_ecshared_tran(integer,integer,integer,integer) line 52 at SQL statement
org.postgresql.util.PSQLException:ERROR: relation "work_objectsharingprevious" does not exist
Where: PL/pgSQL function apmaep_result_ecshared_tran(integer,integer,integer,integer) line 52 at SQL statement
org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2578)
org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2313)
org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:331)
org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:448)
org.postgresql.jdbc.PgStatement.execute(PgStatement.java:369)
org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:159)
org.postgresql.jdbc.PgCallableStatement.executeWithFlags(PgCallableStatement.java:77)
org.postgresql.jdbc.PgPreparedStatement.execute(PgPreparedStatement.java:148)
com.castsoftware.connection.JdbcConnection._executeProcedure(JdbcConnection.java:1256)
com.castsoftware.connection.JdbcConnection.executeProcedure(JdbcConnection.java:1222)
com.castsoftware.dssengine.Engine.callMetricProcedureOnCentralSite(Engine.java:1793)
com.castsoftware.dssengine.Engine.recalculateFunctionPointsResultsOnCentralSite(Engine.java:1778)
com.castsoftware.dssengine.Engine.recalculateFunctionPointsResultsOnCentralSite(Engine.java:1737)
com.castsoftware.dssengine.Engine.recalculateSnapshotOnCentralSite(Engine.java:1707)
com.castsoftware.dssengine.Engine.recalculateNextSnapshotOnCentralSite(Engine.java:1850)
com.castsoftware.dssengine.LocalSite.consolidateSnapshot(LocalSite.java:2645)
com.castsoftware.dssengine.LocalSite.importAndConsolidate(LocalSite.java:2066)
com.castsoftware.dssengine.Engine.computeSnapshot(Engine.java:582)
com.castsoftware.pmc.dashboard.dssengine.RunDSSEngine.documentExecute(RunDSSEngine.java:183)
com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:86)
com.castsoftware.java.treatment.Task.run(Task.java:380)
com.castsoftware.java.treatment.Task.runChildren(Task.java:590)
com.castsoftware.pmc.actions.snapshot.SnapshotGenerator.documentExecute(SnapshotGenerator.java:115)
com.castsoftware.mda.impl.MemoryTask.execute(MemoryTask.java:86)
com.castsoftware.java.treatment.Task.run(Task.java:380)
com.castsoftware.java.treatment.Task.runChildren(Task.java:590)
com.castsoftware.mda.impl.MemoryAction.execute(MemoryAction.java:272)
com.castsoftware.mda.impl.MemoryAction.topExecute(MemoryAction.java:265)
com.castsoftware.mda.transactions.SectionAction.runInternal(SectionAction.java:44)
com.castsoftware.mda.transactions.Section.runInTransaction(Section.java:192)
com.castsoftware.mda.transactions.Section.run(Section.java:137)
com.castsoftware.mda.transactions.Section.runHeadless(Section.java:308)
com.castsoftware.mda.run.ConfigurationManager.runVerb(ConfigurationManager.java:566)
com.castsoftware.mda.run.ConfiguredApplication.onTreatment(ConfiguredApplication.java:393)
com.castsoftware.pmc.run.PMCConfiguredApplication.onTreatment(PMCConfiguredApplication.java:530)
com.castsoftware.pmc.run.CLIPMCConfiguredApplication.onTreatment(CLIPMCConfiguredApplication.java:185)
com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:244)
com.castsoftware.mda.run.ConfiguredApplication$2.call(ConfiguredApplication.java:234)
com.castsoftware.util.logger.Logging.execute(Logging.java:527)
com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:415)
com.castsoftware.mda.run.ConfiguredApplication.run(ConfiguredApplication.java:233)
com.castsoftware.pmc.run.CLIPMCConfiguredApplication.executeInLogContext(CLIPMCConfiguredApplication.java:107)
com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:73)
com.castsoftware.pmc.run.CLIPMCConfiguredApplication$1.call(CLIPMCConfiguredApplication.java:68)
com.castsoftware.util.logger.Logging.execute(Logging.java:527)
com.castsoftware.util.logger.Logging.runInNewContext(Logging.java:415)
com.castsoftware.pmc.run.CLIPMCConfiguredApplication.execute(CLIPMCConfiguredApplication.java:67)
com.castsoftware.pmc.CLI.main(CLI.java:34)
INF: 2020-06-16 16:54:15: Return value: 1000

Observed in CAST AIP