CAST Imaging System - Transactions view mode on Documentation - V2

CAST Imaging System - Transactions view mode - False link

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page handle the issue of False link from Transactional view . For example when you are not expecting to get a link between the below objects you get a false link.

CAST AIP Versions

AIP Version	Yes/No
8.3.x	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Action Plan

Check if the link is visible from Enlighten - ENL - Links
1. If the link is visible from Enlighten then the false link should be investigated at Enlighten stage. For that refer to Enlighten - Links
2. Else If the link is not visible from Enlighten then the false link should be investigated at Imaging System stage. In this case perform the extract in Debug mode - CAST Imaging System - Information - Export application in debug mode and contact CAST Technical Support and provide the knowledge schema.
If the steps above does not help to solve the issue then contact CAST Technical Support with the following Relevant Input

Notes/comments

CAST Imaging System - Transactions view mode - Missing link

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page handle the issue of Missing link from Transactional view . For example when you are expecting to get a link between the below objects you get a missing link.

CAST AIP Versions

AIP Version	Yes/No
8.3.x	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Action Plan

Update imaging to the latest version, as there may be issues already fixed which could resolve your issue.
Check if the link is visible from Enlighten - ENL - Links, If the link is not visible from Enlighten then refer to Enlighten - Links for more investigation
Else If the link is visible from Enlighten then check if the link type is expected to be visible from Imaging System - CAST Imaging System - Information - Link types ignored by CAST Imaging System
1. If the link type is part of the link types ignored by Imaging System then its expected to not show the link
if the above steps do not help to solve the issue, then perform the extract in Debug mode - CAST Imaging System - Information - Export application in debug mode and contact CAST Technical Support and provide the knowledge schema.
1. For support or advanced users, you can do the following to check things further:
  1. Check the link in the export by searching for it in <application_name> _is_lnk.csv file
  2. Check the link in the import
  3. Check the link in the graph searching for it in<application_name>_is_tra_detail.csv
  4. Run this on the neo4j database on the objects which are missing the links (need the objectid of the objects matching and application name) : MATCH p=(o1:<application_name>:SubObject)-[]->(o2:<application_name>) WHERE o1.AipId = '<xxxxx>' RETURN p
  5. Run this on the neo4j database: MATCH (c:LinkCategory)-[r]->(l:LinkType) RETURN c.Name, type(r), l.Name ORDER BY l.Name
  6. Run this on the neo4j database for the type of link missing (like REFER): MATCH (o1:<application_name>)-[:<xxxxx>]->(o2:<application_name>) RETURN DISTINCT o1.InternalType, labels(o1), o2.InternalType, labels(o2), count(o1)
  7. Run this on the neo4j database for the type of link missing (like REFER): MATCH (l:LinkType {Name: '<xxxxx>') RETURN l.

Notes/comments

CAST Imaging System - Transactions view mode - Missing object

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page handle the Missing Object from Transactional view .

CAST AIP Versions

AIP Version	Yes/No
8.3.x	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Action Plan

Check if the object is visible from Enlighten - ENL - Links, If the object is not visible from Enlighten then refer to Enlighten - Objects - Missing objects for more investigation
Else If the object is visible from Enlighten then perform the extract in Debug mode - CAST Imaging System - Information - Export application in debug mode and contact CAST Technical Support and provide the knowledge schema.
If the steps above does not help to solve the issue then contact CAST Technical Support with the following Relevant Input

Notes/comments

CAST Imaging System - Transactions view mode - Wrong object

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page handle issues with the Wrong Object from Transactional view,. A wrong object is an object that you are not expecting to get.

CAST AIP Versions

AIP Version	Yes/No
8.3.x	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Action Plan

Check if the object is visible from Enlighten - ENL - Links,
1. If the object is not visible from Enlighten then refer to Enlighten - Objects - Wrong Objects for more investigation
2. Else If the object is not visible from Enlighten then perform the extract in Debug mode - CAST Imaging System - Information - Export application in debug mode and contact CAST Technical Support and provide the knowledge schema.
If the steps above do not help to solve the issue then contact CAST Technical Support with the following Relevant Input

Notes/comments