CAST Imaging System - Installation and update process - Fatal Error on Documentation - V2

CAST Imaging System - Installation and update process - Fatal Error - ImagingSystemSetup.exe is not running

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to resolve the issue during installation of Imaging setup.

Observed in CAST Version

Release	Yes/No
8.3	✅

Observed in RDBMS

RDBMS	Yes/No
CSS	✅

Observed in Imaging version

Imaging version	Yes/No
2.x	✅

Step by Step scenario

Try to run ImagingSystemSetup.exe
Observed the error

Action Plan

If you are getting the above error while running ImagingSystemSetup.exe then please note the below points:

CAST Imaging System - Installation and update process - Fatal Error - Oracle Java SE Development Kit 8 or newer not found in the system

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to resolve the below error when you try to install Imaging.

CAST AIP Versions

Release	Yes/No
8.3	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Observed in RDBMS

RDBMS	Yes/No
CSS	✅

Step by Step scenario

Install Imaging
Observe error

Action Plan

Perform the below actions:

This issue occurs when your machine is not installed with JDK 1.8 or higher version. As per Imaging prerequisite https://doc.castsoftware.com/display/IMAGING/Prerequisites+for+CAST+Imaging JDK 1.8 or higher version is required.
To check which version of JDK installed in your system you can simply open a command prompt and type ‘java -version’ which will give you the version installed.
To resolve this issue please install JDK>=1.8 on the machine where you are installing the Imaging.
If the above steps do not solve your issue contact CAST Technical Support. with CAST Imaging System - Installation and update process - Fatal Error - Oracle Java SE Development Kit 8 or newer not found in the system#Relevant input

CAST Imaging System - Installation and update process - Fatal Error - Pool overlaps with other one on this address space

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to resolve the issue that may occur after updating or installing imaging in a Docker environment and getting the following error on startup:

ERROR: Pool overlaps with other one on this address space

Observed in Imaging version

Imaging version	Yes/No
2.x	✅

Step by Step scenario

Try to start Imaging in a docker environment
Observed the error

Action Plan

This error normally indicates that something has not been cleaned up in the Docker environment.