CAST Imaging System - Installation and update process - Fatal Error - Pool overlaps with other one on this address space

Purpose (problem description)

This page helps you to resolve the issue that may occur after updating or installing imaging in a Docker environment and getting the following error on startup: 

ERROR: Pool overlaps with other one on this address space

Observed in Imaging version

Imaging versionYes/No
2.x

Step by Step scenario

  1. Try to start Imaging in a docker environment
  2. Observed the error

Action Plan

This error normally indicates that something has not been cleaned up in the Docker environment.

  1. Running the following command to resolve the issue.

docker network prune

2. If the above steps do not solve your issue contact [CAST Technical Support](https://help.castsoftware.com/hc/en-us/requests/new). with the following [Relevant input](#CASTImagingSystemInstallationandupdateprocessFatalErrorPooloverlapswithotheroneonthisaddressspace-Relevantinput)

   <div class="alert alert-info" role="alert"><div class="h4 alert-heading" role="heading">Info</div>


FYI - running the command

'docker network ls'

shows the networks in place if you want to examine them before and after the pruning.

If needed for reference, here is the uninstall process for imaging when using docker: [Uninstall](https://doc.castsoftware.com/display/IMAGING/Uninstall+process#Uninstallprocess-UsingtheDockerInstaller)
</div>


 

#### Relevant input

- [CAST Support Tool (CST)](https://help.castsoftware.com/hc/en-us/articles/203751708-CAST-Support-Tool-CST-alias-Sherlock) [-](https://help.castsoftware.com/hc/en-us/articles/203751708-CAST-Support-Tool-CST-alias-Sherlock) [alias Sherlock](https://help.castsoftware.com/hc/en-us/articles/203751708-CAST-Support-Tool-CST-alias-Sherlock) export with the following options **Export CAST Bases** with Knowledge Base
- screenshot of the error

**Notes/comments**

Ticket # 41997

**Related Pages**