CAST Imaging System - GUI - Login - Fatal Error - Incorrect username or password Please try again

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page handle fatal errors while trying to Login, for example:

For more information, refer to: Login

CAST AIP Versions

AIP Version	Yes/No
8.3.x	✅

Applicable Platform or

Imaging version	Yes/No
2.x	✅

Observed on RDBMS

RDBMS	Yes/No
CSS	✅

Action Plan

Depending on user authentication methods for CAST Imaging System check if the configuration was correctly managed -Configure authentication. From example in LDAP mode, many users encountered this error because of wrong DN, missing port… as an example of LDAP configuration, you should get something like the following:

CAST Imaging System - GUI - Login - Fatal Error on Documentation - V2