CAST Imaging System - First login and become super admin
Purpose
This page handle issues related to Become Super Admin feature
For more information, refer to: First login and become super admin
CAST AIP Versions
| AIP Version | Yes/No |
|---|---|
| 8.3.x | ✅ |
Applicable Platform or
| Imaging version | Yes/No |
|---|---|
| 2.x | ✅ |
Observed on RDBMS
| RDBMS | Yes/No |
|---|---|
| CSS | ✅ |
Action Plan
If nothing happened after clicking on the button then inspect sourcecodeservice.log log file
If you find the following error then you are trying to connect without SSL
java.sql.SQLException: FATAL: no pg_hba.conf entry for host “
The file `pg_hba.conf` (host-based authentication configuration file) is used to control the client authentication. This file is located in the database cluster's data directory. The error means that Postgres accepts SSL connections but you are trying to connect without SSL. To resolve the issue you can try to follow the page - [Stackoverflow page](https://stackoverflow.com/questions/25641047/org-postgresql-util-psqlexception-fatal-no-pg-hba-conf-entry-for-host) or contact your DBA manager.
2. If the steps above do not help to solve the issue then contact [CAST Technical Support](https://help.castsoftware.com/hc/en-us/requests/new) with the log file sourcecodeservice.log
2. If the issue is not listed in this page then contact [CAST Technical Support](https://help.castsoftware.com/hc/en-us/requests/new)
**Notes/comments**
**Related Pages**