CAST Imaging System - Database - Neo4j - Error - Failed to apply transaction
Purpose
When starting imaging the applications are not loading. The following Error is seen in the neo4j debug.log file : “org.neo4j.internal.kernel.api.exceptions.TransactionApplyKernelException: Failed to apply transaction: Transaction #594571 at log position”
Because of this error, database recovery was failing and going to offline state.
Imaging Version
| Release | Yes/No |
|---|---|
| 2.x | ✅ |
Details
Define the following parameter in neo4j.conf file.
unsupported.dbms.tx_log.fail_on_corrupted_log_files=false
2. Restart the neo4j service after adding this parameter
3. If you do not find the information you are looking for or solution for your problem, please contact [CAST Technical Support](https://help.castsoftware.com/hc/en-us/articles/204189137-How-to-contact-CAST-Technical-Support)
**Notes/comments**
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