CAST Engineering Dashboard - WAR Deployment - LDAP - Problem logging to directory LDAP error code 49 - 80090308

Description

Unable to login to dashboard with LDAP credentials. Error in standard console looks like following :

[ERROR]:   [JAAS] Problem logging to directory: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1

Applicable in CAST Version

Release	Yes/No
8.3.x	✅

Action Plan

This particular error code 52e indicates invalid credentials. The possible reason for this could be improper configuration ofnaming.ldap.domainparameter in the web.xml

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1. Recheck the web.xml (EXAMPLE - C:\Program Files\tomcat\webapps\CASTAD\WEB-INF\web.xml)  for line 385, if the domain is specified correctly. For example the domain could be CORP.CASTSOFTWARE.COM.

naming.ldap.domain ****.**********.COM LDAP default user domain ``` 2. It is recommended to contact the respective IT department to get the right domain name for this. You can also login as @  to check if you have a valid domain name.

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