CAST Engineering Dashboard - Views - Empty or blank view - FRAME_PORTAL_DEVELOPMENT_VIEW

Mon, 01 Jan 0001 00:00:00 +0000

Description

When connecting to the Investigation-Application Drilldown page in the dashboard, the view does not show any values

Observed in CAST AIP

Release	Yes/No
8.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
CSS	✅

Step by Step Scenario

Action plan

The issue can occur if there was an access to the dashboard when generating the snapshot leading to incorrect content in the CB due to parallel access to some tables. to solve the issue run a re-consolidation on the last snapshot. If this do not solve the issue then go to the next step
Check if the central base contain one of the following inconsistencies:
1. DSS_OBJECT_DIAG_DETAILS does not contain any violation for the current snapshot:

CAST Engineering Dashboard - Views - Empty or blank view - FRAME_PORTAL_HOME_PAGE

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page helps you to troubleshoot issues where you get an empty blank view after logging in on FRAME_PORTAL_HOME_PAGE view

Applicable in CAST Version

Release	Yes/No
8.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
CSS	✅

Action Plan

Perform the below actions -