CAST Engineering Dashboard - Metrics - Technical Debt - Missing Debt

Purpose

This page helps you to troubleshoot issues when the label Technical debt itself is missing from the left hand panel on the dashboard.

Observed in CAST AIP

ReleaseYes/No
8.3.x✅

Observed on RDBMS

RDBMSYes/No
CSS✅

Action Plan

  1. Select the section you are interested in -

    If the problem you are facing does not match any case listed above then perfomr the below steps

  2. check if the Technical Debt is supposed to be calculated for your application - Use the below page to calculate the Technical Debt manually -
    SQL Queries - CAST Central Base - Queries on Metrics - How to calculate Technical Debt manually

    1. If the queries are returning results still the dashboard does not show any data then please contact CAST Technical Support and provide the below Relevant input:
    2. If the queries in the above page does not return any results then go to next step

  3. Check if the metric exists in the Assessment Model and it is active
    Figure 1

    1. If the metric exists and if it is active then please contact CAST Technical Support and provide the below Relevant input
    2. If the metric exists and it is deactivated then. Check set the Active to True and perform consolidation of the snasphot to solve your problem.
    3. If the netric does not exist then please perform the below steps
      1. Perform component re-install on all the databases to get all the metrics on your Database
      2. Import Assessment model to get the metric on the Assessment model
      3. Generate snapshot by skipping analysis

  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only -This page will be followed - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display

 

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, **Export Computer Environment,**Export CAST Bases with Management Base, Knowledge Base, Central base

  • Complete screenshot of the dashboard with URL and footer showing your problem

Notes/comments

Related Pages