CAST Engineering Dashboard - Grades - Incorrect Value

Purpose

This page helps  to troubleshoot issues where the Grades displayed on the dashboard is incorrect or is not matching with manual calculation. Or if there is any unexpected character instead of numeric value.

Observed in CAST AIP

Observed on RDBMS

Action Plan

1. Select the section you are interested in.
2. If the problem you are facing do not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only

1. Calculate the grade using the pages
   1. CAST Engineering Dashboard - Information - How to compute the metric grade at module level
   2. CAST Engineering Dashboard - Information - How to compute the metric grade at application level
   3. CAST Engineering Dashboard - Information - How to compute the metric grade at system level
2. Identify the SQL query - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display

Relevant input

• CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, **Export Computer Environment,**Export CAST Bases with Management Base, Knowledge Base, Central base,

• Complete screenshot of the dashboard with URL and footer showing your problem

• Result of manual calculation

Notes/comments

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