AIP Console - Application Onboarding/Delivery - Add/Delete Application on Documentation - V2

AIP Console - Application Onboarding/Delivery - Add Delete Application - Error connecting to database - Cannot Connect Database on CastStorageService

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page will help you to solve an issue that occurs in AIP Console, while adding a new application whereby it throw’s an error while connecting to the database.

Error connecting to database - Can’t Connect Database xxxxxxxxxxxx.yyyyyyyy.zzzzzz.rds.amazonaws.com:15131 on CastStorageService

FATAL: remaining connection slots are reserved for non-replication superuser connections.

This error is normally a database configuration issue.

Applicable Platform

AIP Platform	Yes/No
CAST AIP 8.3	✅

AIP Console Version	Yes/No
AIP Console 1.8.x or greater	✅

Action Plan

AIP Console - Application Onboarding/Delivery - Add Application - Restore Triplet Error - Combined Installation Process Failed with Errorcode 1

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page will help you to solve an issue that occurs in AIP Console while adding a new application when it throw’s an error Combined Installation Process Failed with Errorcode 1, while restoring the triplet.

ERR;31-03-2022 15:14:51.26; Combined Installation Process Failed with Errorcode 1,
ERR;31-03-2022 15:14:51.27; Failed
INF: 2022-03-31 15:14:51: Return value from restore triplet was not success: 1

Restore Triplet logs -

2022-03-31 15:14:50,762 INFO ; CAST-Combined-Importer.exe 3.0.0
2022-03-31 15:14:50,763 INFO ; Copyright (C) 2021 CAST
2022-03-31 15:14:50,763 INFO ; Command Line : CAST-Combined-Importer.exe –schemaprefix build –host «anonymized value» –port «anonymized value» –casthomedir C:\Users\TKT\Desktop\Service_packs\8.3.40_Build10216_flat_for_customer –user «anonymized value» –excludecentral N –product CAIP –overwrite N –log “C:\1271\pd\AipNode\logs\external_logs\4d6e3624-76dc-4a0e-af1c-346d17727b4b\restore_triplet\restore_triplet-20220331-151448.txt " –tablespace pg_default –database postgres –cryptedpassword CRYPTED2:XXXXXXXXXXXXXXXXX –workingdir C:\Users\TKT/Appdata/Local/Temp\CAST\CAST\8.3”
2022-03-31 15:14:51,217 ERROR ; ‘VERSION’
2022-03-31 15:14:51,218 ERROR ; Aborting CastCombinedImporter.

AIP Console - Application Onboarding/Delivery - Add Application - Restore Triplet Error - Combined Installation Process Failed

Mon, 01 Jan 0001 00:00:00 +0000

Purpose

This page will help you to solve an issue that occurs in AIP Console while adding a new application when it throws an error Combined Installation Process Failed, while restoring the triplet.

Restore Triplet logs -

2022-11-23 15:32:34,550 INFO ; CAST-Combined-Importer.exe 2.0.1
2022-11-23 15:32:34,550 INFO ; Copyright (C) 2021 CAST
2022-11-23 15:32:34,550 INFO ; Command Line : CAST-Combined-Importer.exe –schemaprefix test –host «anonymized value» –port «anonymized value» –casthomedir C:\CAST\8.3 –user «anonymized value» –excludecentral N –product CAIP –overwrite N –log “F:\CAST\AipConsole\AipNode\logs\external_logs\d70ce1c2-012d-404a-be4e-d289f0624598\restore_triplet\restore_triplet-20221123-153233.txt " –tablespace pg_default –database postgres –cryptedpassword CRYPTED2:90B1A6EC1618661401B724DB5AC34595 –workingdir C:\Windows\TEMP\CAST\CAST\8.3”
2022-11-23 15:32:35,074 INFO ; Started Processing :test
2022-11-23 15:32:36,661 INFO ; Finished Processing :test
2022-11-23 15:32:36,663 INFO ; Combined Installation Process Started
2022-11-23 15:32:36,664 INFO ; Started Installing : test_central
2022-11-23 15:32:36,796 ERROR ; Failed to Install dumpcss_8338_central.sql, Check the schema “test_central” already exist.
2022-11-23 15:32:36,796 ERROR ; Combined Installation Process Failed
2022-11-23 15:32:36,796 ERROR ; Aborting CastCombinedImporter.