https://doc.castsoftware.com/export-v2/aipconsole/configuration-settings/administration-center/administration-center-applications/administration-center-applications-application-details/Recent content in Administration Center - Applications - Application Details on Documentation - V2Hugoenhttps://doc.castsoftware.com/export-v2/aipconsole/configuration-settings/administration-center/administration-center-applications/administration-center-applications-application-details/creating-a-cast-support-tool-export-for-cast-support/Mon, 01 Jan 0001 00:00:00 +0000https://doc.castsoftware.com/export-v2/aipconsole/configuration-settings/administration-center/administration-center-applications/administration-center-applications-application-details/creating-a-cast-support-tool-export-for-cast-support/<div class="alert alert-info" role="alert"><div class="h4 alert-heading" role="heading">Info</div> <p><strong>Summary:</strong> This section describes the how to create a CAST Support Tool (also known as Sherlock) export if requested to by CAST Support.</p> </div> <div class="alert alert-warning" role="alert"><div class="h4 alert-heading" role="heading">Note</div> <p>Note that a CAST Support Tool export can take some time to process - in addition it will not be possible to run any jobs in Console when the export is initiated so you should plan the export with this in mind.</p> </div> <h2 id="prerequisites">Prerequisites</h2> <table> <thead> <tr> <th></th> <th></th> </tr> </thead> <tbody> <tr> <td>&#x2705;</td> <td>Ensure that your Application already exists.</td> </tr> <tr> <td>&#x2705;</td> <td>Ensure that you are logged in as a user with the <a href="https://doc.castsoftware.com/export-v2/aipconsole/configuration-settings/administration-center/administration-center-security/administration-center-security-user-roles/">Admin role</a>.</td> </tr> </tbody> </table> <h2 id="process">Process</h2> <p>Login with a user account that already has the <strong>Admin</strong> role and switch to the <strong>Admin Center</strong>:</p>