Purpose

This page helps you to troubleshoot issues while connecting on TCC.

Connections can be made:

  • When you first launch the CAST Transaction Configuration Center
  • or during a session if you need to switch Management database (multiple connections to different Management databases is not supported)

The Connections are established using the CAST Management Studio Database Connection Manager or using the Quick Connection


Official documentation

 TKB page for Information Guides > Component of the feature Transaction Configuration Center TCC

Observed in CAST AIP


Release
Yes/No
8.3.x(tick) 
8.2.x(tick) 
8.1.x(tick) 
8.0.x(tick) 


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. Select the page you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Transaction Configuration Center - Information - How to reproduce user issues

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
Notes/comments

Related Pages