Description
After performing the analysis, when you try to connect to TCC to calibrate your application, TCC opens successfully but the section containing the system and the application is not available. Only the template part is visible as shown in the below screenshot.
Observed in CAST AIP
Release | Yes/No |
---|---|
8.1.x | |
8.0.x | |
7.3.x | |
7.2.x | |
7.0.x |
Observed on RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | |
Microsoft SQL Server | |
CSS2 | |
CSS1 |
Step by Step Scenario
- Perform an analysis of your application.
- Connect to TCC to set up the transaction and data function configuration.
- TCC opens successfully but the section containing the system and the application is not available. Only the template part is visible as shown in the above screenshot.
Action Plan
Ensure your license key is including FP computation. To access the license key used in your application:
- Open Cast-MS
- Go to Help -> License key
- If your license key include FP computation, it should look like the following XXX:1;AIP/EFP:YYYYMMDD:CRYPTO
- If your license does not include FP computation, it is expected to not have access to the application configuration in TCC. Please ask for a key with FP.
- Once you have an FP, update your license key in CAST-MS and connect to TCC: you should be able to access applications configuration then
Impact on Analysis Results and Dashboard
Impact of issue: Not able to access the application configuration in TCC. Not able to use TCC to calibrate your application.
Impact after applying solution: Able to access the application configuration.
Notes/comments
Related Pages