Transaction Configuration Center - AFP Calibration - Compute Application function points - Fatal Error - DssRun call FAILED

This page provides the solution when "Compute function points and load results" on TCC failed with error "DssRun call FAILED"

1. Open TCC.
2. Go to "My System"
3. Go to Application -> Result
4. Click on the button "Compute function points and load results"

1. Issue has been raised in the past, the issue was related to windows 7/server 2008 behavior. When launching an application from search results list, Windows changes the application's working directory to "Search Results" folder, instead of the original installation folder, thereby losing the folder reference to the other applications in the same folder (DSSrun.exe in this case).
   1. Ensure that you are not launching TCC after searching for the executable on the flat using the search engine of windows.
2. If the issue is not because of the above scenario  then please check the steps mentioned below:

   1. Try to run the below command line separately to debug the issue by replacing your server and schema name as shown below:  Run the command under AIP installation path:

      DssRun.exe - command line arguments: -CONNECT_LOCAL('PostgreSQL','//css2sup03:2280/postgres','operator','CastAIP','m8314_18791_vam') -LOCAL_REDUCED_GRAPH

      We can see in the result the below error which says 'AbstractGraph.dll' is missing in your computer' as shown in the screenshot below

      

   2. In this case search this particular DLL in your AIP installation folder or in your flat location.  For example, under below path: 
            <flat location>\8.3.14_Build2028_flat_for_customer
   3.  If you do not find the specific DLL then your installation is not proper. This is a setup issue.
      1. Install the particular AIP version again and make sure the DLL is present.
3. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input

After following the provided steps, you will be able to run "Compute function points and load results" without getting this error.

 Ticket # 1315 , 19364