Tools - Sherlock - How to determine if a custom rule is being used from Sherlock output

 This page describes how to determine if a custom rule is being used from the output from Sherlock or the CAST support tool

 This is the process for determining if a custom rule is being used from the Sherlock output without the need to restore a database.

If you go into the Sherlock area:

ConfigurationFiles\AssessmentModels\

There should be a file named:

<central_database_name>_customer_assessmentModel.xml.

If you examine this xml file and if you see a rule with an ID > 2000000 then it is a custom rule as per the documentation:

CAST AIP 7.3.x Documentation > Cookbooks > Platform Administration  > Platform administration information > Assessment Model

Custom Customer metric IDs should be over 2000000

 Zendesk # 3439