When installing CAST, the installation fails with the error 'The system cannot find the path specified.
Screenshot of the error -
Error message in the cast_caip_setup_cmd.log -
Error file content:
The system cannot find the path specified.
Information file content:
The system cannot find the path specified.
The system cannot find the path specified.
SEVERE_ERROR
launch_cmd returns from C:\Users\!SAXM\AppData\Local\Temp\2\{22F805D1-2DC0-42CD-9085-426B2208DFCB}\CAIP_install_finalize.bat ERRORLEVEL=1
The log files for the installation can be found in the setup section of this document: CAST Management Studio - Information - How to find logs
Release | Yes/No |
---|---|
8.3 |
RDBMS | Yes/No |
---|---|
CSS | N/A |
- Try to install CAST
- Error
The error occurs because the Windows User Login where we are trying to install CAST AIP has a special character <!>
We currently do not support the User name containing special characters ( ! and %).
To solve the issue,
- You need to create a Windows Login without special characters and then run the installer again.
- If the problem you are facing do not match any case listed above, contact CAST Technical Support with this Relevant input.
Ticket # 28574