Setup - Installation - Fatal Error - Error during execution of the command vcredist2010 x64

Created by user-4b453, last modified by John McMahon on Oct 17, 2022
Description

This page explains how to solve the issue related to the popup error message that occurs during an installation of CAST AIP :

Error during execution of the command:
%TEMP%/{GUID}\vcredist2010_x64.exe/Q/log
%TEMP%/cast_vcredist2010_x64.txt

Figure 1


Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
Observed on RDBMS
RDBMS
Yes/No
CSSN/A
Step by Step Scenario
  1. Install major version of CAST AIP.
  2. Uninstall the same version of CAST AIP you have just installed.
  3. Install again the same version of CAST AIP → The issue occurs.
Action Plan


  1. Open the file %TEMP%/cast_vcredist2010_x64.txt that is quoted in the popup error message.

  2. At the end of the file, check that the following lines appear :

    PerformOperation returned 1603 (translates to HRESULT = 0x80070643)
Item Failed. OnFailureBehavior for this item is not specified.
Default behavior for Repair and Uninstall is to continue and report this failure.
Sending Manifest Report
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation.
" (Elapsed time: 0 00:00:02).


    PerformOperation returned 1603 (translates to HRESULT = 0x80070643) : The microsoft error code 1603 means that you are trying to install an application that is already installed on your machine.When installing CAST AIP on your machine, many entries are installed in the registry. If you are uninstalling the same version of CAST AIP, some registries are not cleaned.

  3. Restart the machine where the installation has been done. Rebooting your machine will make Windows to automatically clean the registry.
  4. Then run the installation again.
Impact of the issue

This fatal error prevents the installation of CAST AIP to be done. 

Notes/comments

Ticket : 7495