Purpose (problem description)
When updating a database, a fatal error occurs with the error "The packaging in the Delivery has not been fully completed" . The log also has the message: GC overhead limit exceeded as shown in the below screenshot of the log:
For more information on updating the database, please see the documentation page here: Upgrade process
Observed in CAST Version
Release | Yes/No |
---|---|
8.3 |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Step by Step scenario
- Update the databases to a new version
- Fatal error during the update
Action Plan
Perform the below actions
- In the CAST installation directory, go to the DeliveryManagerTool folder, and then add an ini file named DeliveryManagerTool-CLI.l4j.ini containing just the entry below and then run the update again (this assumes that you have 16 GB of free memory to potentially use for this action):
-Xmx16048m
- If the above steps do not solve your issue contact CAST Technical Support and provide the following Relevant input in order to reproduce the issue
Relevant Input
- Screenshot showing the issue like below:
- Local, Central and Management databases Backup before the migration
- Sherlock (CAST Support Tool (CST) - alias Sherlock). Options to select : Export configuration files, Export logs.
- CUT log files: To find out the location and the logs to be provided, please refer to CAST Management Studio - Information - How to find logs
Notes/comments
Ticket # 19990
Related Pages