Purpose (problem description)
When setting up imaging, the following is seen in the nginx error logs:
SSL: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:SSL alert number 40
To find the Logs please refer CAST Management Studio - Information - How to find logs
Observed in CAST AIP
Release | Yes/No |
|---|---|
| Imaging |  |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| CSS | |
Step by Step scenario
- Encountered error in log.
Action Plan
The issue is normally due to either certificate issues and/or configuration issues.
- Make sure that you are using the proper certificates for the application and that the required intermediate and root certificates are in place in any Java keystores and browsers for certificate chain resolution.
- In some cases, you may have to modify the proxy_pass parameter in the nginx.conf file to be the specific server name instead of 127.0.0.1.
- See these page for further information
If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input
Relevant input
- Log file showing the error
- A detailed list of the steps done
- Screenshots from part of AIP/Imaging showing the issue
Notes/comments
Ticket # 38024
Related Pages
