Report Generator - Reports

This page will help you to troubleshoot problems in the reports generated by the Report Generator.

CAST Report Generator generates Word and PowerPoint reports based on  predefined or custom templates.

For this CAST Report Generator interacts with the data stored in the CAST Dashboard Service using CAST REST API.  CAST Report Generator requires a CAST-RESTAPI.war set up which is configured to connect to one or multiple CAST Dashboard Services. 

For more information, related to CAST Report Generator installation for the different versions of CAST AIP refer to:

• Standalone CAST Report Generator version - Report Generator

TKB page for Information Guides > Report Generator

1. Select the section you are interested in.
   
   • Report Generator - Reports - Empty results
   • Report Generator - Reports - Inconsistencies
2. If you do not find the information you are looking for or solution for your problem, in this page, report your problem to CAST Technical Support and provide the below relevant input. For CAST Technical Support only - follow the steps in the page Report Generator - Information - How to reproduce user issue to reproduce the issue.

Relevant Input

• CAST Support Tool (CST) - alias Sherlock export with the option Export CAST Databases checked
• Screenshot of the generated report showing the problem
• Complete Screenshot of CAST Engineering dashboard showing the data that you are expecting on the generated report
• Name of the block if you have created custom template using either 1- Powerpoint-components-library.pptx OR 2- Word-components-library.docx