This page describes about a known problem with HD Homepage. The URL or link of HD Documentation which is accessed after clicking on the "Question Mark" on the left hand side of HD homepage, opens a link in new tab on which the error comes that the "Page Not Found".
Below are the screenshots which will help you understand the error:
Release | Yes/No |
|---|---|
| 8.3.x |  |
| 8.2.x | |
| 8.1.x | |
| 8.0.x |  |
| 7.3.x | |
| 7.2.x | |
| 7.0.x | |
RDBMS | Yes/No |
|---|---|
| Oracle Server | |
| Microsoft SQL Server | |
| CSS3 | |
| CSS2 | |
| CSS1 | |
This problem occurs when the following steps are done:
- After snapshot, open Application Analysis Dashboard (HD).
- Login into the dashboard and let the homepage load.
- There is a "Question Mark" symbol on the left hand side panel of HD Homepage. That is the help button, so click on that.
- It will open one more browser tab which will show you "Page not found" error.
This is a problem with the CAST AIP and it has been planned to be fixed in CAST AIP 7.3.9.
But there is one workaround that can help in fixing this problem temporarily. Following are the steps that are to be followed to apply the workaround:
- Open the deployed folder of CAST-HD.
- Go to the path: CAST-HD\portal\js\cast\application\views
- In this views folder, there is an HTML file called "MenuView.layout". Open this file in any editor (Notepad++).
- In this file, there is an ID called "guidelines". Search for this. Following is a screenshot of this ID:
In the HREF attribute of this ID, remove the old URL and paste the correct URL:
- Save the file and then reload the HD Context from Tomcat manager or restart the Tomcat service.
Impact of issue: The documentation URL provided is incorrect on the HD Homepage, so when the user clicks on the help button they are getting "Page not found" error.
Impact after applying solution: The user will be redirected to the correct URL and the documentation of HD will open.
