Purpose (problem description)

When using the HD Dashboard, evolution tiles or screens on the dashboard show up as blank.

Here is an example screenshot:

 

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
7.2.x(tick)
7.0.x(error)
Observed on RDBMS
RDBMS
Yes/No
Oracle Server(error)
Microsoft SQL Server(error)
CSS3(tick)
CSS2(tick)
CSS1(error)
Action Plan

This issue can occur when you have customized the JSON files used by the HD Dashboard.

  1. To re-mediate, check your customized *.json file for a section like

    "Evolutions":{
    "selectedApplicationCount":10
    },
  2.   If you are missing this section, add it back into the *.json file, reload your HD dashboard, and the problem should be resolved.  

    It is generally a good idea to save a copy of the default *.json files as well as prior working version of the *.json files that you are modifying so as to refer to them later.

Notes/Comments


Related Pages