Purpose

This page helps in troubleshooting issues when the data displayed on the tile is wrong.

 

Observed in CAST AIP

 

Release
Yes/No
8.3.x (tick)
8.2.x (tick)
8.1.x (tick)
8.0.x (tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server (error)
Microsoft SQL Server (error)
CSS3(tick)
CSS2 (tick)
Action Plan
  1. If you are getting a wrong value displayed then please go to the feature for which the displayed value is missing or wrong and select the type of problem.
    For instance in the below screenshot your expectation is to get a numeric value displayed on the HD for critical violations added and critical violations removed but you are getting N/A
    Here the feature is violation. Hence, he page to be referred is - Health Dashboard - Violations , then the type of problem needs to be selected.
    Figure 1

  2. If the problem you are facing is not concerning to data or value with respect to any feature then report your problem to CAST Technical Support and provide the following Relevant input:

 

Notes/comments

Related Pages