Perform the following steps:
- Check in the source code that the class reported in error log exists. If file does not exist in the source code then it is an expected behavior.
- Check if the CMS - J2EE Environment Profiles are set in order for external modules to get resolved.
- Check that no missing or unresolved libraries impact the resolution of 'java file'
- If you have not resolved issue, contact CAST Technical Support with below relevant input.