This page will help you to solve performance issue related problems which may occur with connections to Enlighten.
Connections are defined in Connection Profiles, enabling you to create any number of different connection configurations (specifying servers, usernames and passwords) to a variety of different servers (if for example your organization uses several different Knowledge Bases). Connection is simply a matter of selecting and opening a valid Profile.
For more information, refer to:
- Enlighten Online-help: Search 'Connection'
- Information Guide > Enlighten