Created by Unknown User (abh), last modified by John McMahon on Jul 12, 2022
Purpose (problem description)

This page will help you to troubleshoot issues with the code viewer in Enlighten

Note that the source code is displayed in the source code viewer only if the source code is available in the machine where Enlighten in open.

Observed in CAST AIP
Release
Yes/No
8.3.x (tick) 
Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Action Plan
  1. Select the section you are interested in:
  2.  If you do not find the information you are looking for or solution for your problem, in this page, contact CAST Technical Support and provide the below relevant input to help CAST Support team investigate your problem or procure the required information. 

Relevant Input

  1. Screenshot of the issue in Enlighten
  2. Detailed description of the issue
  3. CAST Support Tool (CST) - alias Sherlock (with source code if possible)