Engineering Dashboard - Violations - False or no violations - no violation is found for an object in Application component tile while this object is in violation from other tiles

Purpose (problem description)

This page handle the case where no violation is found for an object in Application component tile while this object is in violation from other tiles.

For example an object is part of top riskiest component tile:

While no violation is found for this object in Application component tile:

Observed in CAST AIP
Release
Yes/No
8.3.x (tick)
Observed on RDBMS
RDBMS
Yes/No
CSS (tick)
Step by Step scenario
  1. Take a snapshot
  2. Open ED
Action Plan
  1. Check if the table dss_business_criteria is empty. For this please run the following query on the central base:

    select count (1) from  dss_business_criteria

    If the query returns values, then go to next step.

    Else the table is empty, which is not normal, this occurs when you delete a previous snapshot. In fact the procedure that cleans the table " dss_tree_ranking2" truncate the table "dss_business_criteria" instead of just deleting some rows.So when the rest api want to call the "compute_dss_tree_ranking2_node" function to get result for an object, there is no result. This issue is fixed in Cast AIP 8.1.5.

    As a WA you can launch the following query on your central base then restart tomcat application

    select PRECOMPUTE_DSS_TREE_RANKING2(1000,500)

2. If the above step do not resolve your issue then please contact CAST Technical Support with the Relevant input

Notes/comments

Ticket # 8182

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