This page provides assistance with issues with the report generation feature of the Application Engineering Dashboard (AED/ED) where the report hangs and a NullPointerException is shown in the restapi log.
The hang may look like this in the AED/ED dashboard:
The error in the restapi log may be something like this:
2019-08-14 09:58:03,016| ERROR | https-openssl-nio-8444-exec-19 | com.castsoftware.adg.webservice.domains.DomainHolder | AED/applications/3/snapshots/5/results exception
com.sun.jersey.api.container.MappableContainerException: java.lang.NullPointerException
For information on the report generation feature, please see the documentation here: CAST Dashboard Package - Engineering Dashboard - Report Generation
Release | Yes/No |
|---|---|
| 8.3.x, x >= 3 with Dashboard 1.9.0 or above |  |
RDBMS | Yes/No |
|---|---|
| CSS | |
- Analyze Code
- Take a snapshot
- Try to run one of the miscellaneous reports on the AED dashboard
- Report hangs
Perform the below actions
- This issue is normally caused by some data inconsistencies in the central database. Please see the following page to see some queries which can check for inconsistencies that have resulted in the report not being generated: SQL Queries - CAST Central Base - Corruption in Metric Results
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant Input
For CAST Technical Support Only - Application Engineering Dashboard - AED - Information - How to reproduce AED issues
Ticket # 19139
