Page tree
Skip to end of metadata
Go to start of metadata
Purpose (problem description)

This page helps you to resolve the issue you may encounter during generation of Miscellaneous report in dashboard as shown below:

            

Observed in Dashboard Package version


Release

Yes/No

1.x(tick)
2.x(tick)
Observed in RDBMS

RDBMS

Yes/No

Oracle Server (error)
Microsoft SQL Server (tick)
CSS3 (tick)
CSS2 (tick)
Step by Step scenario
  1. Run analysis+snapshot
  2. Launch Dashboard
  3. Try to generate Miscellaneous report from dashboard
Action Plan

If you come across the above error during the generation of Miscellaneous report in dashboard then, please perform the below actions:

  1. Take a snapshot skipping analysis
  2. If it is not resolving the issue then you might need to check if there is any corrupted metric involved in your application result. You can check that by running the query mentioned in  Query on central base. This query will provide the corrupted metric name and id.
  3. If you find any metric as a result of the above query then please deactivate that particular metric from assessment model and take a snapshot skipping analysis.
  4. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input 

 

Relevant input

Notes/comments

Ticket # 24024

Related Pages


  • No labels