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Purpose

This page will help you to troubleshoot error generated by the Report Generation feature of ED. 

Official documentation: CAST Dashboard Package - Engineering Dashboard - Report Generation

Observed in CAST AIP


Release

Yes/No

8.3.x, x >= 3 with Dashboard 1.9.0 or above(tick) 


Observed on RDBMS

RDBMS

Yes/No

Oracle ServerN/A
Microsoft SQL ServerN/A
CSS3N/A
CSS2N/A
Action Plan
  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant Input

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options Export LogsExport CAST Bases with Management Base, Knowledge Base, Central base and CAST HD/ED Folder. 
  • Screenshot of AED showing the problem
Notes/comments

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