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Purpose

This page helps to troubleshoot issues with objects and its properties such as Object name location , status etc on AED

Observed in CAST AIP


Release
Yes/No
8.3.x(tick) 
8.2.x(tick) 
8.1.x(tick) 
8.0.x(tick) 


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick) 
Microsoft SQL Server(tick) 
CSS3(tick) 
CSS2(tick) 
Action Plan
  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base and CAST HD/ED Folder. 
    Keep only the Sherlock option which is applicable to the issue described in this page.
  • Screenshot of ED showing the problem
  • Full name of the object with which you have problem
Notes/comments

Related Pages

Specify pages indirectly related to this topic.(eg:side- effects)

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