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Purpose (problem description)

This page helps you to resolve the issue where violations are not displayed in Advanced search view of dashboard

              

Observed in CAST Version, CAST Extension Version, CAST Component Version


Release

Yes/No

8.3.x(tick)
8.2.x(tick)
Observed in RDBMS

RDBMS

Yes/No

Oracle Server (error)
Microsoft SQL Server (error)
CSS3(tick)
CSS2 (tick)
Step by Step scenario
  1. Launch ED
  2. Navigate to Advanced Search View
Action Plan

If you observe that violations are not displayed in Advanced Search view, please follow the below steps:

  1. This issue can be due to TEMP_VIOLATIONS table in central schema. Follow the below steps to resolve the issue :

          i. Drop table TEMP_VIOLATIONS
          ii. Stop tomcat
         iii. Then, drop the folder ED located at <war-folder>/indexesDirectory/ED (the folder with the domain name under indexesDirectory)
         iv. Restart tomcat
         v. Next, using the static/default interface, send a PUT request : ED/violations-index (don't forget the PUT, if you let the GET you will have a 404 error)

             

             vi. Connect to engineering and go to the advanced search   

     2. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input 

 

Relevant input

Notes/comments

Ticket # 26619

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