Purpose

This page helps to troubleshoot issues where the Action plan items is missing in the Action Plan view.

Observed in CAST AIP


Release
Yes/No
8.3.x(tick) 


Observed on RDBMS
RDBMS
Yes/No
CSS(tick) 
Action Plan
  1. Check if the object is part of the action plan in the Central Database by executing the below query - SQL Queries - CAST Central Base - Queries on Objects - How to get the list of objects that are part of the action plan for a given snapshot

    1. If the query returns 0 rows then it means that the object is either not present in the current snapshot or is having the problem of added deleted objects.
      1. If the object is not present on the dashboard then it is a problem of missing objects. Navigate to the page - Engineering Dashboard - Objects - Missing Objects
      2. Check the status of the object - SQL Queries - CAST Central Base - Queries on Objects - How to get the object status if it is added then this is a problem of added/deleted objects navigate to the page - CAST Engineering Dashboard - Object - Incorrect Object Status - Same object seen as added deleted
    2. If the query returns rows then navigate to the page - Engineering Dashboard - Action plan - Missing action plan items - Action Plan view is empty
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Notes/comments

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