Get from the Sherlock provided by the user, the sources.CastSourceTreeDump that is in SHERLOCK>Configuration files\delivery\User_Delivery_Folder\data\UUID_User_Application\UUID_Version_where_the_issue_occurs\UUID_Package_where_the_issue_occurs.
Always use a CAST AIP setup installation. For reproducing issues, flat installation is not recommended because the analysis/snapshot may fail. This can be due to files that are missing in the flat installation.
Install the Plugins used by the customer if any.
Create a new Application.
Create a new version. The DMT is opening.
Create a package of the language type(Java,Mainframe etc) corresponding to the type of package (in the delivery folder, in the version folder, check in the index.xml file the type of package) with a sample source code.
Configure the package.
Save and close the DMT without delivering the application.