Problem

On packaging a live Oracle database,the below error is found in log :
Unknown Platform: Null

Error running CAST database extractor!
An error has occured during command processing:com.castsoftware.util.logger.exceptions.LogException

and schemas can not be extracted.


Observed in CAST AIP
Release
Yes/No
8.0.x (tick) 
7.3.x(tick)
7.2.x(tick)
7.0.x(error)
Observed on RDBMS
This section is not applicable for this page(DMT)

 

RDBMS
Yes/No
Oracle ServerNA
Microsoft SQL ServerNA
CSS2NA
CSS1NA
Step by Step Scenario

 1. Package live oracle database

2. Click on "Schemas to extract"

3. Check the error in log:

Action Plan
The oracle version being used to extract is not supported presently by CAST.
  1. For 12 C Oracle version,you will be able to perform extraction on Oracle 12c database server with the beta version of the CAST Database config file (using the DB Extractor in GUI mode).
  2. Please follow instructions in Support for Oracle12c using DB Extractor in GUI mode(Beta).doc. (This documentation is also included in the extractor ZIP.)Support for Oracle12c using DB Extractor in GUI mode(Beta) (1).doc
Impact on Analysis Results and Dashboard

Analysis can't be run

Notes/comments
 Ticket # 2080