Delivery Manager Tool - Export detailed content report

This page will help you to troubleshoot issues you may face when trying to export content report.

For more information, refer to:

Official documentation:

• Version 8.2 : CAST AIP 8.2.x Documentation > End User Guides > End-user application documentation > DMT - CAST Delivery Manager Tool > DMT - Interface - an explanation of each page > Skip to end of bannerGo to start of banner > DMT - Package > Content tab - Files found
• Version 8.1 : CAST AIP 8.1.x Documentation > End User Guides > End-user application documentation > DMT - CAST Delivery Manager Tool > DMT - Interface - an explanation of each page > Skip to end of bannerGo to start of banner > DMT - Package > Content tab - Files found 

1. For all the packages of the version, edit the package and check in the package content that the section File found is not empty:
   
   
   
2. If the Files found is empty, it is a reason explaining issues you may have during the export of the detailed report:
   1. Make sure that all the steps of the package have run without any issues by checking the log of all steps :
      
      
      
   2. If some of the steps have failed with error messages, resolve these messages and run the package again.
      
      
3. If none of the above points help you, contact CAST Technical Support with the Relevant Input in order to reproduce the issue.

Relevant Input

• Sherlock Output. The option to select : Export Configuration files. If you launch DMT via AIC Portal and your delivery has not been successful, don't run Sherlock and retrieve the DELIVERY folder manually instead, at the following location on the machine you have launched DMT: %TEMP%/CAST/CAST/DMT.
• Screenshot showing the issue.