CMS Snapshot Analysis - Synchronize Assessment Model - Performance issue

This page will help you solve performance issus that occur during the Synchronize Assessment Model.

1. The synchonize assessment model is a SQL process. Run a CSS Optimize on your central database.
2. Run the synchronize assessment model.
3. If the issue still there, for support to investigate, you need to activate the SQL Traces in the CAST MS log file :
   1. Close CAST Management Studio
   2. Open CAST Management Studio by activating the SQL Traces as described in the page CAST Management Studio - Information - How to launch CAST-MS in SHOW SQL mode in order to get the SQL traces.
   3. Run the Synchronize assessment model.
   4. Open the CAST MS log file and search for the last query or the longest query if the synchronize assessment model has ended.
4. If the above points do not help you, contact CAST Technical Support and provide the below relevant input in order to reproduce the issue.

Relevant Input

• Activate the SQL Traces for CAST MS as described in : CAST Management Studio - Information - How to launch CAST-MS in SHOW SQL mode in order to get the SQL traces, and run the Synchonize assessment model
• CAST Support Tool (CST) - alias Sherlock. Option to select : Export CAST Databases, Export log, Export configuration file.
• Screenshot describing the error/warning